Industries / Travel & Tours
Every holiday enquiry answered in minutes, quoted in one tap, paid on WhatsApp.
Reply first, book first: every holiday enquiry on one WhatsApp desk.
From daily chaos to one WhatsApp desk.
Enquiries land on staff's personal WhatsApp numbers, so leads and chat history walk out when a consultant leaves.
Slow first reply on ad and portal enquiries; travellers usually ask several agencies and book with whoever answers first.
Itineraries and quotes are rebuilt by hand in Word/PDF for every revision, causing price and inclusion errors.
Advance and balance payments are tracked in Excel, so payment follow-ups and supplier deadlines get missed.
No clear view of each consultant's conversion and margin, which leads to incentive disputes.
AI qualifies ad enquiries 24x7 (destination, dates, travellers, budget) before a consultant picks up.
Itinerary, advance link and receipts go out from the same chat, with automatic day-3 and day-7 follow-ups.
Owner sees bookings, margin and each consultant's incentive live, with attendance in the same app.
8 stages, ready on day one.
Stage names and sub-stages that match how travel & tours teams already sell. Change any of them, with no code.
- 1New enquiryCTWA ad chat Β· Website form Β· Call / walk-in
- 2ContactedCalled, no answer Β· WhatsApp sent Β· Call back asked
- 3Requirement takenDates pending Β· Pax confirmed Β· Visa check needed
- 4Itinerary sentOption A / B sent Β· Revised quote Β· Family deciding
- 5NegotiationPrice match asked Β· Hotel upgrade asked Β· Waiting on leave
- 6Advance pendingPayment link sent Β· Part advance paid Β· Bank transfer to verify
- 7BookedVouchers pending Β· Visa filed Β· Travel upcoming
- βLostBooked elsewhere Β· Plan dropped Β· Budget mismatch Β· No response
AI asks. Automation follows up.
First questions the AI asks
- Which destination are you interested in?
- When are you planning to travel? A month or exact dates is fine.
- How many people are travelling? Please mention adults and children.
- What is your budget per person, excluding flights? Under βΉ40,000 / βΉ40,000β75,000 / βΉ75,000β1,50,000 / Above βΉ1,50,000
- Which city will you be starting from?
Automatic steps
- When new enquiry from CTWA ad or website
Then AI asks the 5 qualifier questions
instant - When new enquiry with no staff reply
Then alert assigned consultant, then team lead
60 min, then 120 min - When stage = quoted
Then send template quote_followup
3 days, then 7 days if no reply - When stage = advance
Then send template advance_payment_request
instant - When payment received
Then send template payment_received and move to won
instant - When field travel_month approaching
Then send template pre_departure_checklist
3 days before - When trip completed
Then send template trip_feedback
1 day after return
WhatsApp templates, written for you.
8 WhatsApp message templates come with this pack. Edit them to match your voice.
Hi 1, your 2 itinerary for 3 travellers is ready. Tap View trip below to see the day-by-day plan, inclusions and price. Reply here with any changes.
Hi 1, just checking if you had a chance to look at the 2 plan we shared. Hotel rates for your dates can change, so tell us if you want us to hold this option. Reply STOP to opt out.
Hi 1, to confirm your 2 booking please pay the advance of Rs. 3 before 4. Tap Pay now below. Rates are held only until this date.
Hi 1, we have received your payment of Rs. 2 for booking 3. Thank you. Your receipt will follow shortly on this chat.
Set up for Travel & Tours.
Stages, fields, AI & Automation, templates, dashboards and roles come ready. Change any of it, with no code.
Fields
Dashboard numbers
Team roles
Lead sources
All 9 modules. 75+ features.
Switch on only what you need. Each module turns on or off with one tap, and nothing is ever deleted.
WhatsApp Inbox
Your company WhatsApp number, shared by the whole team.
8 featuresLeads & Deals
From ad click to closed deal, with clear stages.
10 featuresAI Assistant
An AI assistant for leads, staff and the owner.
6 featuresQuotes & Money
Quotes, payments, refunds, vendors and expenses.
12 featuresAutomation
Follow-ups and reminders that run on their own.
Instagram DMs Β· coming soon
8 featuresCalls & Meetings
Calls, recordings, Google Meet and team chat.
7 featuresHR & Team
Attendance, leave, targets and incentives.
10 featuresReports & Control
Live numbers and full owner control.
8 featuresApps & Security
Android app, secure sign-in and roles.
6 featuresOther industries.
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See the packSee Altrix.one for Travel & Tours
In 30 minutes we will show Altrix.one running on your own sales flow, with your stages, your messages and your team.
Early access from 1 Nov 2026 for demos and pilot companies. Full self sign-up opens later, with a 7-day free trial.