Altrix.one

Industries / Clinics & Hospitals

Altrix.one for Clinics & Hospitals

Fill the doctor's diary and stop losing patients after the estimate.

Book more consults, cut no-shows, and keep every patient chat private.

New enquiryContactedConsult bookedConsultedEstimate sharedProcedure scheduledTreatment started
Sound familiar?

From daily chaos to one WhatsApp desk.

Front desks juggle calls, walk-ins and WhatsApp at once; enquiries after clinic hours go unanswered until the next day.

Appointment no-shows and late cancellations leave doctor slots empty; reminders are sent by hand if at all.

High-value treatments (implants, IVF, hair, aesthetics) need several follow-ups after the estimate, and nobody owns them.

Patient chats and reports sit on staff phones, a privacy risk and lost history when staff change.

Clinic owners cannot see which ad, Practo listing or referring doctor actually brings paying patients.

The AI assistant answers after-hours WhatsApp enquiries and books consult slots with automatic reminders.

Every estimate gets an owner and a follow-up plan, with EMI and insurance notes in one patient record.

Chats stay on the clinic's number, not staff phones, with role-based access and an audit trail.

Your pipeline

8 stages, ready on day one.

Stage names and sub-stages that match how clinics & hospitals teams already sell. Change any of them, with no code.

  1. 1New enquiryCTWA ad chat Β· Google Maps call Β· Practo / portal
  2. 2ContactedCalled, no answer Β· Info shared Β· Call back asked
  3. 3Consult bookedIn-clinic Β· Video consult Β· Reminder sent
  4. 4ConsultedTreatment plan given Β· Tests advised Β· Second opinion
  5. 5Estimate sharedEMI asked Β· Insurance check Β· Family deciding
  6. 6Procedure scheduledPre-op tests Β· Advance paid Β· Date fixed
  7. 7Treatment startedIn treatment Β· Follow-up due Β· Completed
  8. βœ•LostWent elsewhere Β· Cost concern Β· Not medically suitable Β· No response
AI & Automation

AI asks. Automation follows up.

First questions the AI asks

  1. Which treatment or service are you looking for?
  2. Is the appointment for you or for a family member?
  3. Which area or branch is most convenient for you?
  4. When would you like to consult: today, this week, or later? Morning or evening?
  5. Will you pay yourself, use health insurance, or prefer an EMI option?

Automatic steps

  • When new enquiry from CTWA ad, Maps or website
    Then AI asks the 5 booking questions and offers slots
    instant
  • When new enquiry with no staff reply
    Then alert front desk, then clinic manager
    15 min, then 60 min
  • When stage = consult_booked
    Then send template appointment_confirm
    instant
  • When stage = consult_booked
    Then send template appointment_reminder
    3 hours before
  • When stage = estimate_shared with no reply
    Then task for patient coordinator to call
    2 days
  • When stage = won, procedure done
    Then send template post_procedure_care
    1 day after
  • When field next_review approaching
    Then send template review_due_reminder
    2 days before
Coming soon: Instagram DM automation. For clinics & hospitals enquiries that start on Instagram: DMs land in the same inbox as WhatsApp, a comment like "price" gets an automatic DM, and every DM becomes a lead with hand-off to a salesperson.See all
Templates

WhatsApp templates, written for you.

7 WhatsApp message templates come with this pack. Edit them to match your voice.

Appointment confirmutility

Hi 1, your appointment with 2 is confirmed for 3 at our 4 branch. Reply 1 to confirm or 2 to reschedule.

Appointment reminderutility

Hi 1, a reminder of your appointment at 2 today. Please arrive 10 minutes early and bring any previous reports. The location map is below.

Estimate sharedutility

Hi 1, as discussed, the estimate for 2 is Rs. 3. EMI and insurance options are available. Reply here and our coordinator will help you.

Report readyutility

Hi 1, your 2 report is ready. You can collect it at the 3 branch or download it from the secure link below.

Inside the pack

Set up for Clinics & Hospitals.

Stages, fields, AI & Automation, templates, dashboards and roles come ready. Change any of it, with no code.

Fields

Treatment / servicePatient isPatient ageBranchPreferred doctorConsult typePreferred timeConsult dateEstimatePayment modeReferred by (doctor)Procedure dateNext review date

Dashboard numbers

New enquiries this weekConsults bookedAppointment show-upConsult to treatmentTreatment revenueAvg first reply (min)

Team roles

Owner / Medical directorClinic managerPatient coordinatorFront deskDoctor (view only)Accounts

Lead sources

Google Maps / Business ProfileClick-to-WhatsApp adInstagramPractoJustdialDoctor referralCorporate tie-upHealth camp
Altrix.oneALL IN ONE

See Altrix.one for Clinics & Hospitals

In 30 minutes we will show Altrix.one running on your own sales flow, with your stages, your messages and your team.

Early access from 1 Nov 2026 for demos and pilot companies. Full self sign-up opens later, with a 7-day free trial.

Book a free demo
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