Industries / Jewellery Retail
Turn gold-rate chats into showroom visits and wedding orders.
From gold-rate query to bridal order, every buyer and scheme member on WhatsApp.
From daily chaos to one WhatsApp desk.
Daily gold-rate and design queries flood WhatsApp; staff answer the same questions by hand and miss serious buyers.
Wedding buyers compare several showrooms; designs and estimates sent from staff phones are never followed up or tracked.
Gold scheme instalments are tracked in registers or basic billing software, so reminders are missed and members drop out.
Counter staff incentives (by weight, making charges or value) are worked out by hand at month end, which causes disputes.
Owners cannot see which ads, broadcasts or exhibitions bring footfall and sales.
The AI assistant answers rate and design queries instantly and qualifies occasion, item, budget and date.
Designs, estimates, rate-lock advances and scheme instalments are tracked and reminded on WhatsApp.
Counter-staff targets, incentives and attendance by showroom, plus source-wise sales for the owner.
8 stages, ready on day one.
Stage names and sub-stages that match how jewellery retail teams already sell. Change any of them, with no code.
- 1New enquiryCTWA ad chat · Gold rate query · Walk-in
- 2ContactedCatalogue sent · Video call asked · Call back asked
- 3Visit / video callStore visit booked · Video showing booked · Rescheduled
- 4Designs sharedCatalogue shortlist · Custom design · Weight estimate sent
- 5Estimate sharedRate lock asked · Old gold exchange · Making charge talk
- 6Advance / rate bookingRate booking paid · Custom order placed · Part paid
- 7PurchasedDelivered · Alteration pending · Scheme enrolled
- ✕LostBought elsewhere · Rate too high · Postponed · No response
AI asks. Automation follows up.
First questions the AI asks
- What is the occasion: wedding, engagement, festival, gift or investment?
- What are you looking for: bridal set, necklace, bangles, chain, earrings, ring, or coins?
- What budget do you have in mind? Under ₹50,000 / ₹50,000–2 lakh / ₹2–5 lakh / Above ₹5 lakh
- When do you need it? Please share the occasion date or month.
- Would you like to exchange old gold as part of this purchase?
Automatic steps
- When new enquiry from CTWA ad or Instagram
Then AI asks the 5 qualifier questions and shares the catalogue link
instant - When new enquiry with no staff reply
Then alert online sales, then store manager
30 min, then 60 min - When stage = visit_booked
Then send template visit_confirm
1 day before - When stage = estimate_shared with no reply
Then call task for sales executive
2 days - When stage = advance
Then send template advance_received and create order for order desk
instant - When custom order marked ready
Then send template order_ready
instant - When scheme instalment due
Then send template scheme_instalment_reminder
3 days before - When stage = won, anniversary of purchase (opted-in only)
Then send template anniversary_wish
1 year after
WhatsApp templates, written for you.
8 WhatsApp message templates come with this pack. Edit them to match your voice.
Good morning 1! Today's 22K gold rate at 2 is Rs. 3 per gram. Reply DESIGNS to see new arrivals. Reply STOP to opt out.
Hi 1, your visit to our 2 showroom is booked for 3. 4 will keep your shortlisted designs ready. Reply 2 to change the time.
Hi 1, here are the 2 designs you asked about. Tap View designs below for photos, weights and estimates. Reply with the codes you like.
Hi 1, the estimate for your 2 is Rs. 3 at today's rate, including making charges and GST. This estimate is valid until 4.
Set up for Jewellery Retail.
Stages, fields, AI & Automation, templates, dashboards and roles come ready. Change any of it, with no code.
Fields
Dashboard numbers
Team roles
Lead sources
All 9 modules. 75+ features.
Switch on only what you need. Each module turns on or off with one tap, and nothing is ever deleted.
WhatsApp Inbox
Your company WhatsApp number, shared by the whole team.
8 featuresLeads & Deals
From ad click to closed deal, with clear stages.
10 featuresAI Assistant
An AI assistant for leads, staff and the owner.
6 featuresQuotes & Money
Quotes, payments, refunds, vendors and expenses.
12 featuresAutomation
Follow-ups and reminders that run on their own.
Instagram DMs · coming soon
8 featuresCalls & Meetings
Calls, recordings, Google Meet and team chat.
7 featuresHR & Team
Attendance, leave, targets and incentives.
10 featuresReports & Control
Live numbers and full owner control.
8 featuresApps & Security
Android app, secure sign-in and roles.
6 featuresOther industries.
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See the packSee Altrix.one for Jewellery Retail
In 30 minutes we will show Altrix.one running on your own sales flow, with your stages, your messages and your team.
Early access from 1 Nov 2026 for demos and pilot companies. Full self sign-up opens later, with a 7-day free trial.